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The Lark Who Could Save Your E-Commerce Business

A lark had made her nest in a field of wheat. As the wheat grew, so did the young birds. One day, the farmer and his son came by and noticed that the wheat had grown. The farmer said: “Son, the wheat is ready for harvest. We must tell our friends and family to help us...

Zero to 500 Customers! Thanks to a Best Customer

Sixty-nine year John McMillan was living his dream – proud owner of Whitbie’s Fish n Chips restaurant in a small town outside Calgary, Canada. He had dreamed of opening this restaurant for many years. But John McMillan was struggling. His restaurant was in...

The day Jeff Bezos figured out how to win in retail

I just came across one of the most transformative moments in recent American retail history, chronicled in the book The Everything Story. In the spring of 2001, Amazon’s stock was at $10. It had dropped from $107 just a year ago. Amazon’s then CFO had convinced Jeff...